Membership Coordinator

You will coordinate renewals and onboarding for 85 cargo shippers and terminal operators on Executive Director Wendell Szymanski's six-person Cleveland staff. The role owns the day-to-day membership calendar for an association whose members ship cargo across all five Great Lakes.

The association represents 85 cargo shipping companies and terminal operators across the Great Lakes. Its six-person staff, led by Executive Director Wendell Szymanski, is based in Cleveland.

• Manage the annual renewal calendar for 85 member companies

• Onboard new shipping and terminal-operator members, including orientation calls

• Maintain the member database and update company and vessel records

• Process membership dues invoices and track payment status

• Support Wendell Szymanski with membership reporting for board meetings

• Coordinate member communications, including the monthly shipping-season bulletin

• Staff the membership table at the association's winter conference

• 2+ years in membership coordination, customer service or account management

• Comfort with member database or CRM software

• Strong attention to detail for invoicing and renewal tracking

• Familiarity with shipping, logistics or Great Lakes maritime industry is a plus

• Ability to work some evenings during the association's winter conference

• Health, dental and vision coverage

• 401(k) with 3% match

• 18 days paid time off plus federal holidays

• Parking or transit stipend for the Cleveland office

Send a resume and cover letter to Wendell Szymanski's office in Cleveland.