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Guide

Hybrid Meetings Playbook

A practitioner's playbook for running a hybrid meeting that serves the remote audience as well as the room, from a Miami-based meetings director.

Graham Tolliver-Reyes

Director of Meetings, Institute of Coastal Resilience Planners

4 min read
Line-icon cover art in gold on a dark navy background: a camera on a tripod set on a small stage riser

Graham Tolliver-Reyes, Director of Meetings at the Institute of Coastal Resilience Planners, built this playbook from years of running hybrid sessions in Miami where a meaningful share of the audience — coastal planners spread across multiple states — never travels to the in-person room.

Inside: a room-versus-remote equity checklist for agenda design, a camera and audio setup guide sized for a mid-size conference room rather than a broadcast studio, a moderator script for managing a remote Q&A alongside an in-person one, and a troubleshooting section for the failure modes that show up most often — audio delay, remote-audience dead air, and a discussion that quietly excludes anyone not physically in the room.

Published by NANA's research team as part of the guide series.

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